Shipping policy
Last updated: 5 May 2026
At Juicy Lemons, we pick, pack and send our lemons with care β straight from our orchard to your door.
Delivery Areas
We currently deliver New Zealand wide.
If you're unsure whether we deliver to your area, feel free to get in touch before ordering.
Dispatch & Delivery Timeframes
- Orders are typically dispatched within 1β2 business days
- Delivery usually takes 1β3 business days depending on your location
During busy or seasonal periods, delivery times may vary slightly β but weβll always keep you updated.
Freshness First
Our lemons are picked fresh to order wherever possible.
Because weβre working with seasonal produce, there may occasionally be short delays β but this ensures you receive the best quality fruit.
Delivery Notes
Please ensure:
- Your delivery address is correct
- Someone is available to receive the order, or a safe place is provided
Once your order has been delivered, responsibility passes to you.
We recommend bringing your lemons inside promptly to keep them fresh.
Courier Delays
While we work with trusted courier partners, delays can occasionally happen due to:
- Weather
- Rural delivery routes
- High demand periods
We are not liable for delays outside our control, but weβll always do our best to help resolve any issues.
Wholesale Orders
Delivery for wholesale and bulk orders may be arranged separately depending on volume and location.