Shipping policy

Last updated: 5 May 2026

At Juicy Lemons, we pick, pack and send our lemons with care β€” straight from our orchard to your door.

Delivery Areas

We currently deliver New Zealand wide.

If you're unsure whether we deliver to your area, feel free to get in touch before ordering.

Dispatch & Delivery Timeframes

  • Orders are typically dispatched within 1–2 business days
  • Delivery usually takes 1–3 business days depending on your location

During busy or seasonal periods, delivery times may vary slightly β€” but we’ll always keep you updated.

Freshness First

Our lemons are picked fresh to order wherever possible.

Because we’re working with seasonal produce, there may occasionally be short delays β€” but this ensures you receive the best quality fruit.

Delivery Notes

Please ensure:

  • Your delivery address is correct
  • Someone is available to receive the order, or a safe place is provided

Once your order has been delivered, responsibility passes to you.

We recommend bringing your lemons inside promptly to keep them fresh.

Courier Delays

While we work with trusted courier partners, delays can occasionally happen due to:

  • Weather
  • Rural delivery routes
  • High demand periods

We are not liable for delays outside our control, but we’ll always do our best to help resolve any issues.

Wholesale Orders

Delivery for wholesale and bulk orders may be arranged separately depending on volume and location.