Terms of service
Last updated: 5 May 2026
Welcome to Juicy Lemons. By accessing or using our website, you agree to the following terms. Please read them carefully.
1. General
This website is operated by Juicy Lemons. Throughout the site, the terms “we”, “us” and “our” refer to Juicy Lemons.
By visiting our site and/or purchasing from us, you agree to be bound by these Terms of Use.
If you do not agree, please do not use our website.
2. Use of Website
You agree to use this website for lawful purposes only and in a way that does not infringe the rights of others or restrict their use of the site.
You must not:
- Use this site for fraudulent purposes
- Attempt to interfere with website functionality
- Copy or misuse content without permission
3. Products & Availability
We sell fresh lemons and related products, which are seasonal and subject to availability.
We reserve the right to:
- Limit quantities
- Change pricing
- Withdraw products at any time
All product descriptions and images are provided as accurately as possible, but may vary slightly due to the nature of fresh produce.
4. Orders & Payment
By placing an order, you agree that:
- All information provided is accurate
- You are authorised to use the payment method
- Payment must be completed before dispatch
We reserve the right to cancel or refuse any order at our discretion.
5. Delivery
We aim to deliver fresh lemons within the stated timeframes, however delays may occur due to:
- Weather conditions
- Seasonal supply
- Courier delays
We are not liable for delays outside our control, but we will always communicate and resolve where possible.
6. Returns & Refunds
Due to the perishable nature of our products, we do not accept returns for change of mind.
If your order arrives:
- Damaged
- Incorrect
- Not as described
Please contact us within 48 hours of delivery with photos, and we will resolve promptly.
7. Wholesale & Business Orders
Wholesale enquiries and bulk orders are subject to separate terms agreed upon at the time of supply.
We reserve the right to:
- Set minimum order quantities
- Adjust pricing based on volume
8. Intellectual Property
All content on this site — including:
- Images
- Branding
- Copy
- Recipes
is the property of Juicy Lemons and may not be used without permission.
9. Limitation of Liability
To the maximum extent permitted by New Zealand law, Juicy Lemons is not liable for any:
- Indirect loss
- Consequential damage
- Loss of business or profits
arising from use of this website or our products.
10. Changes to Terms
We may update these Terms of Use at any time. Changes will take effect immediately upon being posted on this page.
11. Contact
For any questions regarding these terms, please contact: